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Directv Stream Remote will not pair
So I first set up my remote with the TV in my bedroom, and it worked fine, but when I moved it to my living room, it will not pair with my other TV to control the volume. I have gone through every setting I possibly can, reset the TV, the box, and the remote multiple times. It just will not register to control my TV. Is there anything else I can do, because all the usual steps on here are just not working.
DIRECTVhelp
Community Support
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255.6K Messages
4 years ago
Hi @AshofNarnia33, thanks for reaching us.
We can help you with the remote control set up needed. In order to gather more information, could you please confirm what is the TV model for the one that the control is not pairing to?
Please know that each receiver comes with its remote, you can pair each one with its own remote.
Also, let me share the link with all the steps to just double check the process about remote pairing.
Maria, DIRECTV Community Specialist
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