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New Member

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4 Messages

Sunday, October 6th, 2024 1:57 PM

DirecTV Stream Setup - Request Add Code to Delete User

I had an issue with a family member accidentally deleting a user, which of course deleted the captured recordings.  Is it possible to add an alphanumeric code that can prevent a family member from deleting another family member's user?  And if possible, can there be an override for the admin of the account to add or delete a family member's user?   Thank you very much in advance for your prompt response.

FZents_Cat

Community Support

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21.2K Messages

3 days ago

Hello @FZents_Cat. We love the suggestion of implementing an alphanumeric code for removing a family member's user profile. DIRECTV is setting the groundwork to offer more tailored content and enhanced choices for customers, fostering a more cohesive experience. We will pass it along to our team for their consideration. We appreciate you. 😊 Stephanie, DIRECTV Community Specialist


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