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2 Messages
Monday, January 15th, 2024 2:48 AM
I want to temporarily disable one streaming box- I have the serial number
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Community Support
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254.4K Messages
10 months ago
Your post caught our attention. May I ask the reason why you wanted to temporarily disable your streaming box?
Lorie, DIRECTV Community Specialist
Kid issues- I don’t want to permanently turn it off, just temporarily
Hi @TheKelvys we need to check if temporarily turning off a receiver is available for your service. Please send us a DM, so we can take a closer look at your account and explore possible solutions. Jessica, DIRECTV Community Specialist
ACE - Sage
46.1K Messages
Are you paying a monthly fee for that DirecTV Stream box? If not, just unplug it since it's not adding anything to your monthly payments.
DIRECTVhelp
Community Support
•
254.4K Messages
10 months ago
Your post caught our attention. May I ask the reason why you wanted to temporarily disable your streaming box?
Lorie, DIRECTV Community Specialist
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TheKelvys
2 Messages
10 months ago
Kid issues- I don’t want to permanently turn it off, just temporarily
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0
DIRECTVhelp
Community Support
•
254.4K Messages
10 months ago
Hi @TheKelvys we need to check if temporarily turning off a receiver is available for your service. Please send us a DM, so we can take a closer look at your account and explore possible solutions. Jessica, DIRECTV Community Specialist
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litzdog911
ACE - Sage
•
46.1K Messages
10 months ago
Are you paying a monthly fee for that DirecTV Stream box? If not, just unplug it since it's not adding anything to your monthly payments.
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