New Member
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5 Messages
DTV Stream Device Switch to an app when playing back
I have 3 DTV Stream Devices. The issue I am having is when playing back a recorded program, the devices will switch to another streaming app like HBO MAX or Netflix, sit there for a few seconds, then reboot. This is happening to all 3 of my devices, and also on 2 replacement devices. The remotes are all fine, no sticking buttons etc..
DIRECTVhelp
Community Support
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254.4K Messages
2 years ago
Hello, u/mfangeloni. Watching your favorite recordings without any interruption is essential. As this is an unusual situation, please try to watch your recorded program from the app using a different device and let me know if the issue persists. Dylan, DIRECTV Community Specialist
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Ludwick577
ACE - New Member
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3.3K Messages
2 years ago
It is a known glitch. I've reported it to them. Best way to prevent it from happening, for now---is to hit the apps button on the remote--hit the 3 dots on the remote and force quit the first few apps listed. Then always force quit the last app used. Works for me. Apps no longer open randomly.
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mfangeloni
New Member
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5 Messages
2 years ago
Thanks I will give it a try.
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mfangeloni
New Member
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5 Messages
2 years ago
Dylan,
The app works fine when using Roku. I just have issues using the device.
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