New Member
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1 Message
Error 80003-001
I have the same error as so many people have 80003-001 followed by 5701. I purchased a new, sealed C71KW from Ebay and I can't get the unit to accept the updates.
I tried the hard reset followed by the 7 soft resets but nothing.
Directv is zero help so has there been any new way to force the updates on the devices after 2+ years of reading issues about the same thing?
Thanks
litzdog911
ACE - Sage
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46.1K Messages
2 years ago
If the box is too old to accept any updates, then hopefully you can get your money back from the seller. Doesn't matter if it's "new in the box" or used.
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Tiger593
ACE - New Member
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1.5K Messages
2 years ago
That is the biggest problem when buying from eBay so many boxes that do not work for different reasons most being too old or the previous owner still owes money on it and this makes the boxes useless to someone buying them. Your best bet would be to try and return it and get your money back and then buy a refurbished box from Directv they are $49.99 and come with a 1-year warranty
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