Welcome to the DIRECTV Community Forums

Connect with users, ask questions, and find answers!

New Member

 • 

1 Message

Saturday, December 18th, 2021 3:35 PM

Error code 500

I’m unable to login to directtv stream via the equipment (box/remote) I just purchased after switching from dish ti direct stream.  I can login on my phone and laptop, but for sone reason I get this error when trying to login on the equipment I purchased from Directtv stream.  Makes zero sense and my husband is gonna divorce me if I don’t get this figured out…please help!

New Member

 • 

42 Messages

3 years ago

Have you already checked if the directv stream equipment is properly connected to your network? Because that's what error 500 is for when signing in. If you're sure you already made all troubleshooting on the box, last option you can do is to contact the toll-free number.

ACE - New Member

 • 

3.5K Messages

3 years ago

Are you using WIFI or an ethernet cable? I think 500 is a directv satellite code.

(edited)


NEED HELP?