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Saturday, March 15th, 2025 5:27 AM

Gemini Air constantly disconnects - no troubleshooting makes any difference

After about 10-15 minutes it drops the wifi connection.

This is on a band new Quantum fiber wifi7 360 mesh, nothing else has issues, ONLY this Genini Air box. 

If I power-cycle the Gemini Air it's fine for another 10 mins, maybe 20, then craps out again - same every time - fully functional, just can't see any wifi networks anywhere anymore.

5Ghz wifi7 with full bars pegged at all times - Gemini can't see it, so just craps out completely.  Have power cycled the router and this Genini thing multiple times - nothing fixes it. Router is fine, range is fine, nothing else has issues, I have garbage $5 'smart' bulbs that stay connected 50 feet out past this gemini air thing.

Have not had a single day of TV viewership on this box since we got it. 

Community Support

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254.9K Messages

21 hours ago

Ongoing Wi-Fi issues with the Gemini Air can be frustrating, and we appreciate your troubleshooting efforts, @Zark0000. If you haven't yet, try doing a factory reset. Here's how: DIRECTV Gemini Air factory reset | DIRECTV Support


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