2 Messages
Gemini Air Devices loose Internet Connection
My system has the same problem. I have 3 Gemini Air Devices installed last month (March 2024). Randomly, and typically occuring every other day, I turn on the TV and I get a blank screen.
I have found that if I push many different buttons on the remote as possible, I eventually get to a screen that states "No Internet Connection" with 4 options at the I select Go to Settings. I then use the down arrow key to select System and press OK on the remote. On the right side it shows Settings, General Settings, and Network & Internet (my internet name is on the next line down). If I press OK, it shows that the Wi-Fi toggle is ON (in Blue), and that my Available Networks below; below my network name is "No Internet". If I toggle the Wi-Fi Off and then ON, my network name now shows "Connected" and a blue banner shows up on Network Connected successfully".
The system works as it should until it acts up again over the next couple of days. I contacted DirecTV help, they had me perform a master reset (still the same issue) and then I talked to someone today and they said that the only option is to replace all of them and that "hopefully" the problem is solved...
How do I program the dongle to keep memory of my internet connection?
bcbsncjlj
ACE - Expert
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5.8K Messages
4 months ago
Duplicate post. You already posted the exact comment in another thread. Duplicates will not get you anywhere sooner.
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bcbsncjlj
ACE - Expert
•
5.8K Messages
4 months ago
Closing for duplicate.
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