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2 Messages

Wednesday, July 24th, 2024 5:59 PM

gemini air not pairing

why is my gemini air not pairing with my Vizio soundbar?  I was able to pair no problem with previous boxes.

Community Support

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254.4K Messages

4 months ago

Hi, @waacm. Our apologies for having pairing issues. Please click this link for steps on how to properly program your Gemini Air to your soundbar: Explore your Box Voice Remote | DIRECTV Support 


- Kesiah, DIRECTV Community Specialist

2 Messages

4 months ago

my question is not about pairing the remote nor is it about how to program the remote to my soundbar.  my problem is that the bluetooth pairing is not working on my Gemini air.  it does not recognize any of my Bluetooth devices.  note that I have been able to pair my Bluetooth devices with previous Gemini boxes.

Community Support

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254.4K Messages

4 months ago

Sorry for any confusion. Programming bluetooth devices such as speaker, ear buds, headset is not available on Gemini Air. However, we'll forward this idea to our development team for review. Thanks for your understanding. 💙

 

- Kesiah, DIRECTV Community Specialist

 

 

ACE - New Member

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3.3K Messages

4 months ago

You have to go into settings...system..... remotes/devices then there is an "add bluetooth device" section

(edited)


NEED HELP?