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Monday, October 16th, 2023 5:00 PM

Gemini Air

I signed up for Stream BYOD and when I call to purchase the Gemini Air they say I can't purchase it from Direct TV.  This makes no sense at all.

ACE - Expert

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5.2K Messages

6 months ago

That is correct. The device is only available for subscribers of "DirecTV via Satellite" or "DirecTV via Internet". The device is available through several outside vendor for purchase. 

5 Messages

4 months ago

I'm on the no contract Directv Stream and I have the option to buy that Gemini Air for $120, or used Gemini refurbished box for $49.99. 

5 Messages

4 months ago

I switched from satellite to stream the beginning of the year.  Customer service is horrible on both.  They tried to charge me for not returning three satellite receivers I purchased.  Sent me to collections.  Every call was to the Philippines, and they couldn't figure it out. I had to file a complaint with the BBB to get their corporate office attention to fix the issue. 

I'm using the Gemini boxes, but was considering switching some to the Air.  I'm reading where several people are having reliability issues with the Air, so I'm going to stick with what I am using.  I also don't want to have to put my TV's on WiFi.  I have data drops at my TV locations and prefer them hardwired.


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