47 Messages
Gemini
Hello:
I just purchased a brand new, still in box Gemini receiver on eBay. (it is the flat model, no the dongle) I plugged it in. It boots up, downloads current software, but then I receive an error saying "Receiver Not Found" does anyone know the problem? The receiver has a manufacturer date of 2023.
Thanx
DIRECTVhelp
Community Support
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255.1K Messages
10 days ago
Let us help you set up and activate your newly purchased Gemini, @JJK1954. Here's how: Set up and activate your DIRECTV equipment | DIRECTV Support
If you need further help, contact us here: DIRECTV Customer Service - Phone Support & Chat Rhyan, DIRECTV Community Team
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JJK1954
47 Messages
6 days ago
I had another box branded ATT. That works fine. But the DTV branded box will not connect. Very strange.
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DIRECTVhelp
Community Support
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255.1K Messages
6 days ago
We have technical support to help you with the setup. Sent you a DM.
Mohammad, DIRECTV Community Team
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