Scholar
•
210 Messages
Guide randomly changes channel sort order on its own
At random times, the guide on the osprey box will randomly change from the sort order I have specified (channel name) to sorting by channel number. I don't understand why this is happening.
When I last turned on the box, there was a full screen "ad" informing me about setting favorites. I pressed exit twice on the remote and then went to the guide. It had changed to sort by channel number.
This isn't the first time this has happened. What's causing this? Is it some sort of update in the overnight hours that resets the box to factory settings?
DIRECTVhelp
Community Support
•
254.9K Messages
1 year ago
Hello @c_brookhart, you have our attention about the channel guide. We'll send you a DM to take a closer look and escalate this further, if it's necessary. Jhon, DIRECTV Community Specialist
0
0
papalynn99
2 Messages
4 months ago
My Directv box seems to do this from time to time. I prefer to have my channels by number. I will change it to sort by number and some time later it goes back to sort by A-Z. I have learned to live with these crazy Android changes that happen in the middle of the night. Android is akin to artificial stupidity.
0
0
c_brookhart
Scholar
•
210 Messages
4 months ago
Thankfully this issue seems to be a thing of the past. I haven't seen the channel sort order change from the current setting.
0
0
Anacnud77
1 Message
16 days ago
Having the same issue recently, any way to get it to stay sorted on channel #?
0
0