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Having issues hooking up Air Gemini Setup!
So the white and yellow Ethernet Cable is optional this cable isn't needed to hookup my Internet services, yes or no please?
Second of all, we just cancelled our Spectrum Service, we had phone, cable, and internet service, and I think the problem here in why we aren't connecting to the Internet and don't have phone services is because we don't have an active telephone line anymore in our living room? Does a ATT Technician need to come to our house to install this active phone line? Please explain, because this set up process is all new to me? I need some questions answered for myself to hook up this service, and start using my Internet and cable! Thank You!
litzdog911
ACE - Sage
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45.9K Messages
2 months ago
You need some sort of internet service to stream video. DirecTV does not provide that. Perhaps AT&T or some other provider in your does. Contact them.
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DIRECTVhelp
Community Support
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21K Messages
2 months ago
That is correct, and thank you for your input, @litzdog911.
Hi, tcdm26. No, the Gemini Air connects wirelessly to the Internet through Wi-Fi and does not have an ethernet port. To learn how to program and/or set up your Gemini remote and Gemini Air control, visit https://www.directv.com/support/article/000092856 I hope you find this helpful.
Mohammad, DIRECTV Community Specialist
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