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Armani22's profile

Tutor

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11 Messages

Thursday, March 31st, 2022

How do i return directv stream boxes as i have my own

How do i return directv stream boxes as i have my own and dont want to pay the fees

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ACE - Sage

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46.7K Messages

4 years ago

There aren't any "fees" for DirecTV Stream boxes. They're not leased/rented. You either buy them up front for $120, or pay $5/mo for 24 months. Then they're yours. You don't return them. You would need to pay off the remaining balance. 

ACE - Expert

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1.2K Messages

4 years ago

What you pay on DirecTV Stream devices aren't "monthly fees" - they are purchase payments.  You bought the boxes and are paying them off over time ($5 or $10 per month, depending on when you got them, until the $120 cost is paid off).  Only if you are within 14 days of getting the devices can you return them for a refund (if you paid the full price outright) or to stop the monthly charges.

Tutor

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11 Messages

4 years ago

awww ok , I have had mine 16 days and my brother gave me his two from a canceled account , so i guess im stuck paying 120 each though i will have 4 and only need 2 ... 

Oh well . 

Thanks..

Community Support

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255.6K Messages

4 years ago

Hey @Armani22, thank you for contacting us.

Feel free to reach back out to us for an extra hand, we're here for you. Thank you @litzdog911 and @Jrandomuser, we appreciate your help and accurate information.

Sergio, DIRECTV Community Specialist

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