Welcome to the DIRECTV Community Forums

Connect with users, ask questions, and find answers!

New Member

 • 

1 Message

Tuesday, June 23rd, 2020 1:31 PM

How to take off a device

I put the DIRECTV NOW app on my phone thinking it would help the problem i had setting up my tv, so now i can't put it on the 3rd tv i had wanted to use it on. Is there any way to take it off my phone so i can put it on the tv instead?

ACE - Expert

 • 

1.2K Messages

5 years ago

It doesn't matter how many devices the app is installed on - just how many are using the app at one time.  You can have it installed on as many phones, tablets, and TV streamers as you want - it isn't a problem.  (I currently have the app installed on 3 phones, 2 tablets, and 5 TV streamers, plus regularly use the website on 2 computers).  You just can only be using 3 of them (any 3) at the same time.

New Member

 • 

1 Message

5 years ago

How do I delete devices that are signed into my account that I don’t have 

ACE - Expert

 • 

6.4K Messages

5 years ago

You don't. There is no utility to confirm connected devices.


NEED HELP?