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Rjliii's profile

Contributor

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12 Messages

Thursday, May 19th, 2022 6:40 PM

hulu app not working

I'm using the opsry box and for the last week Hulu will open, but not play anything. Tried everything including uninstall/reinstall, shutdown, reboot.

Contributor

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12 Messages

2 years ago

updated in the google play store and it is working now.

Teacher

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13 Messages

2 years ago

Yup, the update didn't show for me first in the play store. So I closed out and came back in, then I saw the update button. Installed the update and now Hulu is playing fine. For those that still don't see the update, just uninstall the app and reinstall it and that should fix it.

New Member

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10 Messages

2 years ago

Worked for me by Uninstalling/Reinstalling off/on Directv's box. Thanks everyone for all the suggestions and such!

New Member

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1 Message

2 years ago

I am having problems too.. I called Hulu and they said it was a direct tv problem.. but SURPRIse!!! I am having problems on my firestick.. Hulu only is the one I am having problems with.. All other apps work on both devices

Contributor

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16 Messages

2 years ago

I don't have this problem anymore.  However, on DirecTV, Hulu will suddenly disconnect; especially when first starting.  I have to start all over with my connection to Hulu, and it usually will connect after 1-3 times.  It is absolutely the most flaky app I use on the DirecTV app center.

Teacher

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13 Messages

2 years ago

Hulu works fine well mostly now, although mine will still crash sometimes. But overall it's mostly been fixed.

New Member

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2 Messages

2 years ago

Mine started working a while back. It's all good. 

Mentor

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200 Messages

2 years ago

Going through the DTV Streaming Box, my HULU has started again misbehaving.

Community Support

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254.3K Messages

2 years ago

Hello @montyjim, we'll be glad to help you with your request by following the next steps.

Go in to the Hulu app and select a Profile name (if applicable)

Scroll all the way to the right to hover on your profile

Navigate down to "About"

Select "App & Device Info"

App version should be the 3 item in the list under "Version Number"

Sebastian, DIRECTV Community Specialist

Contributor

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16 Messages

2 years ago

Version number is 1.128.1

2 Messages

1 year ago

I don't have an Osprey box, but a brand new Gemini Air, and the Hulu app does not work. By not working, it's as others have noted... you can browse around the Hulu app just fine, but nothing plays. If I to play something, nothing plays, and after a long pause I get the error message seen in this picture.

I've uninstalled the Hulu app and reinstalled it multiple time, changes nothing. And my Gemini Air software is up to date.  The Google Play store does not provide any options other than install and uninstall. And my network screams. It's not a network problem.

If DirectTV cannot get this fixed, they'll be losing a brand new customer.

Oh, should mention, I can get to Hulu a lot of other ways (Roku, computer, iPad, etc.) and it all works just fine. So while I cannot say this problem is caused by DirectTV, it is clear that it is DirectTV specific problem, and they need to work with Hulu to get it fixed.

(edited)

2 Messages

1 year ago

Delighted to report it's working now. No idea why, as I've certainly done nothing more than watching TV. Hope it stays fixed...


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