New Member
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3 Messages
iPad Status Bar
I'm using the DTV Stream app on an iPad Pro. The status bar (time, date, wifi status, battery indicator) are on and do not turn off. How do I turn that off?
New Member
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3 Messages
I'm using the DTV Stream app on an iPad Pro. The status bar (time, date, wifi status, battery indicator) are on and do not turn off. How do I turn that off?
litzdog911
ACE - Sage
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46.1K Messages
2 years ago
You posted in the DirecTV Satellite forum. I'll move to the Stream forum.
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litzdog911
ACE - Sage
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46.1K Messages
2 years ago
Have you tried deleting and reinstalling the DirecTV Stream App?
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michaeleastman
New Member
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3 Messages
2 years ago
Uninstall / Reinstall - did not work.
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DIRECTVhelp
Community Support
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254.4K Messages
2 years ago
@michaeleastman, thanks for reaching out.
We want to better understand your concern. Is this happening when you're streaming or just when you are in the app overview?
We would appreciate more details about what's going on, so we can work on this.
Ana, DIRECTV Community Specialist
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michaeleastman
New Member
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3 Messages
2 years ago
While watching the app, those items are visible across the top of the screen. Those items are not visible when using other apps (ie Netflix).
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litzdog911
ACE - Sage
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46.1K Messages
2 years ago
I see the same thing on my iPad. But that status bar along the top does not impede onto the video area. So why is this a problem?
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DIRECTVhelp
Community Support
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254.4K Messages
2 years ago
Thank you so much for the update, @michaeleastman.
Your feedback is important to us, it helps us improve our service to provide the best experience for all of our customers. We're constantly working and monitoring the app to make sure all the features perform in favor of your watching experience.
We appreciate you taking the time to point this out for us and making sure that we're aware of this feature.
Juan, DIRECTV Community Specialist
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