3 Messages
Keep needing to Update Home IP Address for Home Location on same Gemini C71KW-400
I currently have 3 Gemini C71KW-400's in my home. One is in the Living Room connected by CAT-6 cable to my network router, one is in my family room connected by WiFi, and the last one is in my bedroom connected by WiFi. Today after about a month since the last occurrence, the Gemini in the bedroom came back with the Too Many Streams error message. I have been with the same ISP for 2 years, no changes to the network and do not get the error on the other 2 Gemini's. I am worried that I will use all 4 resets in a matter of months. This is also occurring when there is only 1 other Gemini being used in the house at the time.
DIRECTVhelp
Community Support
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21.3K Messages
1 day ago
Hi there. We're sorry that you need to keep on updating your Home IP address. This shouldn't keep on happening. We're sending you a DM to get this resolved. Bernadette, DIRECTV Community Specialist
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DIRECTVhelp
Community Support
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21.3K Messages
1 day ago
You can find the Direct Message (DM) icon (text/speech bubble) on the upper right portion of the page between the notification icon (bell) and directv.com Bernadette, DIRECTV Community Specialist
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dccoons
3 Messages
1 day ago
I don't see that. There is nothing between the notification icon and directv.com
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DIRECTVhelp
Community Support
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21.3K Messages
1 day ago
You must be logged in to your DIRECTV account to see the Direct Message icon. If you’re having trouble finding it, please connect with us on Facebook, X or Instagram. Our DIRECTV Social Team is ready to help. Bernadette, DIRECTV Community Specialist
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