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New Member

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6 Messages

Thursday, December 30th, 2021

Local Channel choices

I live 50 miles from city A, I live 12 miles from city B.

How do I make sure I get the channels from City B as my local channels?

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ACE - New Member

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3.6K Messages

4 years ago

Which local channels are you getting now? A or B? One thing is u have to make sure the billing zip code on your credit card you use with Dtv stream is correct. Also, what device are you using? 

U can check which locals u are supposed to get here:

https://www.directv.com/stream/channel-lineup/

(edited)

ACE - Expert

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37.1K Messages

4 years ago

Just because a city is closer doesn't mean that you're in its DMA.  What is your zip code?  What are the two DMAs?

New Member

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6 Messages

4 years ago

Looking at the packages, and typed in my home address zip code to see what local and regional sports channels I would receive, it tells me my local channels will be from city A, the one further away that does not provide news coverage for my area. My home and credit card addresses are the same, 12 miles from city B. I read another thread that said local channels are based on county, but that doesnt seem to be true because my home and City B are same county. Will be streaming on several different home wifi devices, and will need a Directv receiver for one TV.

Thank you for the help!

ACE - Expert

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37.1K Messages

4 years ago

I will repeat for clarity:

Just because a city is closer doesn't mean that you're in its DMA. 

Would you mind not being coy and providing the information requested:

What is your zip code?  What are the two DMAs?

I'm getting the impression you know what I said above and are trying to get us to agree with you that of course you should have the channels you want.  If your zip code span county lines, include what county you're in as well.

(DMAs do normally follow county lines, but that doesn't seem to be 100% true).

New Member

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6 Messages

4 years ago

I am in ZIP 13354. City with the local channels I want, the closer one, is 13502.

I found a DMA map that shows the DMA boundary, sadly it looks like a gerrymandered jigsaw. I understand I cant change the map, I just want the local channels that provide the news coverage for the area I live and work in. Just want to know if Directv make any allowances for that like HULU does?

Say I spend 6 months per year in a campground in a different state, and want local channels from that area, am I stuck with my home/credit card address all year? I dont even receive a credit card bill in the mail, why should that factor into what local channels I get stuck with? 

ACE - Expert

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37.1K Messages

4 years ago

For the purposes of DMA assignment, it looks like the Oneida County, NY is divided roughly in half into Oneida County West and Oneida County East along a very jagged line.  That line divides your zip code with approximately the top two thirds going to the Syracuse DMA and the bottom 1/3 going to the Utica DMA. 

Assuming you live in that top two thirds, you're getting what the FCC demands that DIRECTV give you.  If you live in that bottom third, then you can complain to the FCC and see if you can get it corrected.  Heck, you can complain to the FCC either way, but...

New Member

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6 Messages

4 years ago

Sorry Jeffer, not being coy, apparently dont type as fast as you.

The DMA map shows that I live in Syracuse area, but I live much closer to Utica. 

My zip, 13354, is entirely contained in Oneida County. ZIP 13304 is 2 miles way, also entirely located in Oneida County, but in the Utica area.

Regardless of a jagged line on a map, I simply want to know if Directv will allow me to change my location (by 2 miles) so I can get the local channels that Hulu let me get.

ACE - Expert

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37.1K Messages

4 years ago

Since I don't know your exact address, I cannot see where your home lies within the zip code and with respect to the DMA line.  DIRECTV will not knowingly give you access to content that you should not have according to which DMA you are in.  Hulu shouldn't be doing it either.

New Member

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6 Messages

4 years ago

Interesting about the upper 2/3 vs lower 1/3.... When I typed in my zip code to check what local channels I would get, how did it know if I was upper or lower?

In any case, my question remains, will Directv allow me choose my home location like Hulu did. I understand there is a limit on how many times you can change it, but I only need to change it once.

Expert

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6.5K Messages

4 years ago

Short answer is no. You will get what they offer by the zip code and the networks they have assigned.

ACE - Expert

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37.1K Messages

4 years ago

I looked at the map again, and that line wanders around through your zip code.  I tried to match the scale of the DMA drawing with a Google Map of your Zip code and it turned out like this:

There is more accurate information available, probably based on Geocodes, but I don't have that.

ACE - Expert

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1.2K Messages

4 years ago

While technically the FCC doesn't dictate that streaming services follow the Nielsen DMA boundaries (they declaimed control over streaming services some years ago - though there have been some efforts to change that), the streaming services' contracts with the networks apparently make that a moot issue - the networks want all redistribution carriers to use the same.  That is because ratings (and therefore ad rates/revenue) are based on those, and the networks require this as part of the affiliate agreements with their local affiliates.  (Allegedly it is to protect the smaller affiliates, but the numbers that would indicate whether this is true are not public.)  For whatever reason, when Nielsen defined the current DMA map for your area, that is the dividing line they chose, and DirecTV doesn't have the authority to override it.  As noted, Hulu shouldn't either - if they are letting customers supply "home" addresses that aren't correct just so those customers can get their preferred  channels, Hulu is violating their carriage agreements.

New Member

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6 Messages

4 years ago

Unfortunately, Directv is wrong in how it interprets the DMA of my home address. Has nothing to do with the law or FCC requirements. Directv is incorrectly assuming that every address in my zip code is on one side of the DMA boundary line when clearly some of us are on the other side. As noted above, the DMA line splits my zip code. I think I will contact one of my actual local TV stations to see if they have the ability to file a complaint with FCC. Directv (and Spectrum and probably others) are forcing some of us into the wrong market area. Unfortunately in our modern litigious society, this can probably only be resolved by the damaged party seeking lost income from the loss of market area and customers. This could be avoided if Directv customer service would look at the DMA map and compare it to my home address, LIKE HULU DOES, instead of making it's judgement based on zip code which clearly bares no resemblance to the DMA boundary. 

Expert

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6.5K Messages

4 years ago

Go ahead. Your option.


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