New Member
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2 Messages
Login on app
I can login online on a windows computer, but with the same ID and password on the app I get an invalid id or password message.
New Member
•
2 Messages
I can login online on a windows computer, but with the same ID and password on the app I get an invalid id or password message.
kctgpt1
New Member
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2 Messages
4 years ago
Iphone 11Max and iphone X, I get a code [201] Invalid ID or Password.
The app is from the Apple app store. Direct TV Stream.
Thanks for your help!
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DIRECTVhelp
Community Support
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255.6K Messages
4 years ago
Hi @kctgpt1, thanks for reaching us.
Let's try resetting your credentials.
https://direc.tv/3kTR7sb
Let us know how it goes.
Juan DIRECTV Community Specialist
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bcbsncjlj
Expert
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6.5K Messages
4 years ago
Are you using Apple's Single Sign-on Option to store the provider? If so try deleting the provider, restart the device and try again.
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