New Member
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3 Messages
loss of direct tv signal
was having no problem and then i lost the direct tv signal, internet was oik. how do i restore the signal?
New Member
•
3 Messages
was having no problem and then i lost the direct tv signal, internet was oik. how do i restore the signal?
detuch254
ACE - New Member
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5.2K Messages
3 years ago
What streaming devices? What error code do you get? Does this affect mobile devices as well? Have you tried restarting the device?
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bcbsncjlj
Expert
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6.5K Messages
3 years ago
What service are you referring to? You mentioned DirecTV. Do you mean the satellite service or the internet streaming service, DirecTV Stream?
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boiler63
New Member
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3 Messages
3 years ago
Direct TV stream
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bcbsncjlj
Expert
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6.5K Messages
3 years ago
Have you rebooted your modem and router?
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boiler63
New Member
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3 Messages
3 years ago
As i understand it ATT has wired my apartment with a modem and router
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bcbsncjlj
Expert
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6.5K Messages
3 years ago
So all renters access the same router and modem? Have you checked with any others to see if they are having internet issues? It may be an issue with their gateways.
(edited)
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Jrandomuser
ACE - Expert
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1.2K Messages
3 years ago
Assuming you are using the DTV Stream streaming device - the one I have occasionally loses WiFi connectivity, and no longer sees the network (even though other devices do). In those cases, I have to reset the device, by pressing the red button on the side (just momentarily - a long press does more serious things). It normally then will come back and connect, though it usually takes a couple of minutes.
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