2 Messages
Missing channel numbers channel guide
There used to be channel numbers listed with each channel on the guide. Now they are missing. This is when I view the guide via the website (https://stream.directv.com/guide) or on my TV.
Is there someway to restore the channel numbers? I've tried resetting my cable box, which did not help.
Accepted Solution
Jrandomuser
ACE - Expert
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1.2K Messages
2 months ago
On the guide page at the top there should be a “Sort:” selector which provides choices “A-Z” or “Ch #”. “A-Z” sorts alphabetically by network name and doesn’t show channel numbers. “Ch #” shows and sorts by channel number. Is it possible you accidentally hit that and switched it?
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DIRECTVhelp
Community Support
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254.4K Messages
2 months ago
Hi there. We apologize that the channel guide is not working properly. We're sending a DM to investigate this further and help you. John, DIRECTV Community Specialist.
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tegelert
2 Messages
2 months ago
That was it! Selecting to sort by channel brings the channel numbers back.
Thanks!
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