2 Messages
my box won't work.
when the tv comes on the box should go to home, it doesn't. I press home and I get a bunch of gray squares, no images.
How do I reset the box?
2 Messages
when the tv comes on the box should go to home, it doesn't. I press home and I get a bunch of gray squares, no images.
How do I reset the box?
Ludwick577
ACE - New Member
•
3.5K Messages
2 months ago
Unplug it and plug it back in or get into settings---the restart is there.
0
0
DIRECTVhelp
Community Support
•
254.9K Messages
2 months ago
Hi, @4DORKORON4. To resolve picture issues, visit Troubleshoot DIRECTV Sound and Picture Issues | DIRECTV Support for help. To restart your DIRECTV device, if using Gemini, press the red button or unplug it for 30 seconds, then power it on. For Gemini Air, press the button on the back. If the issue continues, let us know, so we can investigate. Charles, DIRECTV Community Specialist
0
0