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New Member

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2 Messages

Monday, March 20th, 2023 12:29 PM

New device

I started our subscription yesterday.  How long does it take to receive the device?

Accepted Solution

ACE - New Member

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5.2K Messages

2 years ago

Likely not. Shipping is shipping. 

Whenever the fulfillment center has a FedEx or UPS truck pick up shipments for the day, they will be shipped normally with Ground or Home Delivery to your residence. Again, this is usually a 2-4 business day procedure. If no updates are received, you should get into contact with directv stream again to inquire about the order and perhaps have them redo it. 

Accepted Solution

ACE - New Member

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3.3K Messages

2 years ago

They sent mine UPS next day back in 2021.

(edited)

Accepted Solution

ACE - New Member

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5.2K Messages

2 years ago

@Ludwick577 

Yeah.

I assume they place the order, fulfillment center has UPS/FedEx pick up the item the next business day, and they likely ship it Ground or Home Delivery. When you get it depends on where the facility is, unless of course they do have UPS overnight it to customers. Then, it’s a 2 business day procedure.

ACE - New Member

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5.2K Messages

2 years ago

Typically if you ordered it originally online expect delivery within 2-4 business days. 

New Member

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2 Messages

2 years ago

I ordered directly with an agent.  Will that speed it up?

ACE - New Member

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3.3K Messages

2 years ago

My order was placed on a Thursday---and I got it Friday. I spoke to someone when I ordered mine. I didn't do it online. Just depends on who does the order, I guess.

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