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5 Messages

Friday, November 8th, 2024 10:27 PM

Pair Bluetooth earbuds with streaming device

My DirecTV streaming won't connect with my Bluetooth earbuds.

What can I do?

Accepted Solution

Community Support

 • 

254.6K Messages

2 months ago

Currently, the Gemini Air is our most recent device.


- Kesiah, DIRECTV Community Specialist

Community Support

 • 

254.6K Messages

2 months ago

Hi @Ajj247, we're sorry your bluetooth earbuds won't connect to your DIRECTV STREAM. What's the specific device you're using?


Christian, DIRECTV Community Specialist

5 Messages

2 months ago

I have Aiwa Prodigy View earbuds 

Community Support

 • 

254.6K Messages

2 months ago

Thanks for letting us know. Please try to move the device closer during pairing or verify the device is in Pairing mode and try again. What device do you use to watch DIRECTV?

Christian, DIRECTV Community Specialist

5 Messages

2 months ago

I don't know the name of the device. It's a small HDMI plug in.

5 Messages

2 months ago

Streaming device 

Community Support

 • 

254.6K Messages

2 months ago

It appears that you are using our Gemini Air. The option to pair Bluetooth earbuds is currently not supported on this device. We'll consider this as feedback and pass it on to our team for further evaluation. DIRECTV appreciates your understanding. 💙

 

- Kesiah, DIRECTV Community Specialist

5 Messages

2 months ago

Is there a newer device that allows pairing with Bluetooth earbuds?


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