2 Messages
Peacock app on the Gemini Air device
Can someone tell me if the even app is supported? I've read it is and it isn't. I'm sure people that have tried to use it get the "Something has gone wrong, please use peacock on a more secure device." Is there a way this can be fixed or am I stuck using it on my Sony/Samsung TV's? I'm new to DirectTV so please excuse my noobness. I'm learning.
DIRECTVhelp
Community Support
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20.6K Messages
5 months ago
Hi, ACiDRAiN97. We're sorry about your troubles with the PEACOCK. Let's get this fixed. Please visit https://www.directv.com/support/article/000094945 for more info. Is your TV connected to a Gemini device or any 3rd-party streaming device? Joan, DIRECTV Community Specialist
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ACiDRAiN97
2 Messages
5 months ago
It's connected to my Sony Bravia TV. I already have a subscription to peacock. I should be able to use it. I like to know why the app does not work when it basically was preinstalled. Everything else works just that app and would like to know why.
Everything is up to date. cleared cache, rebooted, etc. Is there a way to completely uninstall the app? all I can do is delete the updates.
thanx
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DIRECTVhelp
Community Support
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20.6K Messages
5 months ago
Thank you for providing us with that information. Please see your private note to take a closer look at your case. Jhonny, DIRECTV Community Specialist
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