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New Member

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18 Messages

Sunday, June 5th, 2022 5:21 PM

remote control

The remote that came with the Streaming Device is interfering with other devices! I don't want it to do anything except control the Stream Device - PERIOD.

Accepted Solution

ACE - New Member

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3.5K Messages

3 years ago

Under settings---remote and devices----program your remote---turn off remote programming. 

ACE - Sage

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46.4K Messages

3 years ago

Details, please. What sort of "interference"? Symptoms? What other device(s)?

New Member

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18 Messages

3 years ago

It's trying to control my LG Smart TV - and it isn't meant to. It attempts to navigate the inputs and hangs it up. It wants to power the LG TV ON and OFF in some kind of sync - which it should NOT do. It has turned OFF my Apple TV - all by itself. I also have an NVidia Shield TV running Android and it seems to think it's a relative or something. I have other devices on my LAN and I don't want THIS remote to know anything about any of them. If you can instruct me how to limit the activities of this remote I'd be forever grateful.

ACE - Sage

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46.4K Messages

3 years ago

Sounds like "HDMI CEC" control is causing that. Without additional programming to your TV, the DirecTV remote only controls the DirecTV box. Be sure that "HDMI CEC" is disabled on your TV and DirecTV box. 

New Member

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18 Messages

3 years ago

@litzdog911 

I have verified that the HDMI CEC link on my LG TV was set to OFF. It must be something else that's in the mix.

I have a pic of the setting on my TV, and though I've sized it to 537 KB, it fails to upload. I processed it in Photoshop just to try something else, and it fails as well. 

PS: Do you have any specs on the characteristics of a JPEG that will be accepted? It could prove useful going forward.

New Member

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18 Messages

3 years ago

@Ludwick577

I followed your instructions and found all of the settings for the Remote. I turned off Remote Programming as you suggested -  AND IT WORKED! My remote is fixed now. THANK YOU SO MUCH!!

ACE - New Member

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3.5K Messages

3 years ago

@linrey You are welcome.

New Member

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18 Messages

3 years ago

@Ludwick577

OT:  My avatar is the late, great Katze-Girl, a rescue. What's your cat's name?

ACE - New Member

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3.5K Messages

3 years ago

Her name was Pumpkin. She died January 7, 2022. She was sitting out back on her back porch that night and was mauled by 2 dogs. I took her to the vets and had to have her put to sleep. Worst day of my life. I rescued her from outside June 18, 2017.  My entire life revolved around her and I miss her so much. She was the sweetest baby.

(edited)

New Member

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18 Messages

3 years ago

@Ludwick577

This is how we memorialize our treasured companions :-)  I use this avatar EVERYWHERE and many hundreds have had the pleasure of seeing her.


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