Remote does not control power of my tv

In the remote control settings there is a power off devices you have to turn on....under the hdmi cec control

Thank you for your input but I already have the ctrl device butto set to on....any other ideas,

Thank you

Did you restart your box?

I have the same problem with my Toshiba TV

tried everything, no luck so far

I think Toshiba tv's are now manufactured by Hisense u might try that code---but considering the OP has a Hisense not sure if it will work. 

Did anybody ever find a fix to this issue? I paired a new genie remote and works as it should, other than turning the tv on/off. Was never an issue with the old genie remote

@Rmooney03 this is related to DIRECTV STREAM, not DIRECTV satellite. But, thanks for your input anyway.

Under settings try Sharp and Toshiba. Hisense Group also manufactures those tv's. 

I had the same issue with my Dynex tv. The Directv stream remote did not power off my tv, so I was always using 2 remotes. However, I bought the white Directv spare remote from Bestbuy and it works like a charm. It controls my tv power, streaming box, and my sound bar. It’s the only remote I need now!

I was able to get it to work by re-pairing the remote to the tv and when it asked if it muted the tv I said no even though it did muted it.  Then the second time it muted it and it worked I said yes.  Hope this helps!

@TIFFYJEAN I just created a whole account to say THANK YOU SOOOO MUCH! You were so right! It felt a little silly lying to the TV, but now my Sharp TV easily turns on and off with the remote. Thank you so much bestie I was about to give up before I tried your method. 🙏 

@TIFFYJEAN Your suggestion worked for me as well on two different Hisense TVs. I had to go through the process four times (I said "no" to did the TV mute three times and said "yes" the fourth time). Apparently, each time you say "no", the remote will use a different set of signals for that brand of TV. Thank you a ton.

Thanks for all the posts. I have a Hisense and my remote would not turn off/on tv (but worked other functions). I had to reprogram remote as Hisense (not using listed model #). There were like 32 probable codes. I just started and ran through them (and while most all worked the basic tv functions) none would power off/on until i reached the 16th code- bingo! So there’s hope. Just take the time and run through each code.