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M

New Member

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2 Messages

Tuesday, May 17th, 2022 9:36 PM

Remote for DirecTV Stream app on Samsung smart tv?

I just subscribed to DirecTV Stream and loaded the app on my Samsung smart tv. The problem is the Samsung remote does not do a good job of navigating the app. Example, the guide button doesn't bring up the guide, etc.

There are several DirecTV remotes online but I'm not sure if these are only for the accompanying streaming box. I don't want the box since the app is already on the Smart TV.

bcbsncjlj

ACE - Expert

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3.8K Messages

9 months ago

Just what are you expecting from the remote?

New Member

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2 Messages

9 months ago

Sorry, I don’t have the remote with me right now. My question is really if any of the DIRECTV remotes will work without having the actual DTV box. 

bcbsncjlj

ACE - Expert

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3.8K Messages

9 months ago

If you are looking for channel numbers then no. Harmony makes a 3rd party remote.any have those.

New Member

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4 Messages

7 months ago

Maureen, I'm having an issue with my DirecTV remote. It does everything but changes the volume of my Samsung Smart TV. I purchased a universal remote that works with Samsung but doesn't have the ability to access my DirecTV library, etc. UGH! I don't know why my DirecTV "remotes" suddenly stopped being able to control the volume of the tv. Are you using the right input? Sometimes that is the issue. I'm just getting very annoyed with this. If I use the new smart remote, it voids me using the DirecTV remote. UGH!

New Member

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4 Messages

7 months ago

I want a remote that controls my Samsung Smart TV volume AND allows me to access all features of DirecTV including channel line-up and library. Prior to a few weeks ago, my DirectTV remote was fine. Something changed

New Member

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1 Message

2 months ago

I’m having the same problem. How does one go back to the Direct TV remote?

Ludwick577

ACE - New Member

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2.5K Messages

2 months ago

What do you mean "go back"

Jrandomuser

ACE - Expert

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695 Messages

2 months ago

By “DirecTV remote” you mean the remote that comes with the DirecTV branded streaming device?  If so, that remote is only for that device - it allows control for the app running there. It also allows control of on/off and volume/mute for most TVs and sound bars. It isn’t going to allow you to control the app (access the guide, move around menus, etc.) for the app on other devices. 

New Member

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19 Messages

1 month ago

I sympathize with the complaint about the Samsung remote. When I voiced my frustration in this forum, the responses were mostly along the lines of blaming either Samsung or Directv for the poor quality of the Directv Samsung app. Not only is the implementation awkward, but truly buggy. I was getting multiple responses to a particular keystroke combination. Ultimately, I gave up and bought two Directv boxes. Now audio and video are out of sync on one tv, and on the other, the box keeps loading the Directv satellite app. Recovering from that problem requires reverting to the Samsung remote home button, because not a single button on the Directv Stream remote has any effect once the satellite app has loaded. Crap, crap, crap, and more crap.

TexasBrit

ACE - Expert

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13.9K Messages

1 month ago

If you have the directv box you don't use the app. The box does not load the app, you must have set up the TV to use the app. The directv box connects to one of the HDMI inputs on the TV just as if it were any other external device.

TexasBrit

ACE - Expert

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13.9K Messages

1 month ago

This has nothing to do with the ATT box.  Looks like you have the home seeting on the tv to take you to the app on the TV. You need to reprogram the TV so that "home" takes you to the HDMI input for the directv box. With the ATT box you do not use the app on the TV.

Ludwick577

ACE - New Member

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2.5K Messages

1 month ago

@curmudgeon42 The reason why none of the buttons on the Dtv Stream remote work is b/c you have the Dtv Stream Samsung tv app up. Anytime that happens hit the exit button on your Samsung remote. You need to uninstall the Dtv app from your Samsung. Home button on your Samsung tv remote--scroll to the left--apps---go to that then scroll down to downloaded apps and uninstall it. 

(edited)

New Member

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19 Messages

1 month ago

This all makes sense - sort of. Thanks to all for putting me back on track. 


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