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8 Messages

Friday, September 15th, 2023 5:55 PM

Remote won't move when trying to verify google account to select parts of pictures

We were trying to login to our Google Account using the gemini remote but it would not allow us to verify ourselves because the remote does not move to click all bridges or bikes or cars etc. How do we set up the voice control if we can't verify?

ACE - New Member

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5.2K Messages

1 year ago

You shouldn’t have to verify yourself when logging into Google, unless you are using a VPN or unsecure connection. Try restarting the Gemini box and see if that resolves your issue. Additionally, update the Gemini firmware if necessary and if you are using a browser or app to login to Google, see if you can update this as well. Finally, do you have directv stream or DIRECTV satellite service?

1 year ago

we have stream and I'm not sure how to reset things... push the little button on the back of the thingy?

ACE - New Member

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5.2K Messages

1 year ago

Yes, the red button reset is fine too. 


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