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Damessenger's profile

Contributor

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3 Messages

Wednesday, December 18th, 2024 10:37 PM

Screen Saver plays commercials even when turned off

I have my screen saver turned off because it's annoying to see an Untuckit (or any other) commercial every single time I pause the video for more that about 15 seconds.  Lately its been Untuckit non-stop.  Why does the interface have a place to turn off the screen saver if it doesn't turn it off?  If anyone knows how to actually stop the screen saver from playing, I'd sure Iike to hear about it.

Community Support

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254.6K Messages

6 days ago

Hi, @Damessenger.  If programming is paused, an ad displays. The ad remains until the device screen saver starts (approximately 5 minutes). You can press any remote button, and the ad dismisses and returns to the paused content without resuming play. Thank you for choosing DIRECTV. Jayson, DIRECTV Community Specialist

Contributor

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3 Messages

6 days ago

Thanks Jason,

OK, so I'm better off turning on the screen saver if I want to avoid the ads. 

/sarc/ Hopefully, DirectTV won't ever make it so we can't turn the TV off ensuring that we are exposed to even more unwelcome ads... /sarc/


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