Welcome to the DIRECTV Community Forums

Connect with users, ask questions, and find answers!

freelsjd's profile

Contributor

 • 

21 Messages

Wednesday, December 29th, 2021

uverse transition to directv stream

Hello, I just changed from U-verse TV to DirecTV stream.  In the process, on one of 3 tv remote installs, I got a pop up message about a feature for existing u-verse customers.  Apparently there is a feature, whereby, an existing U-verse customer can transfer existing DVR recordings to the DirecTV stream cloud dvr.  I remember something about using "on demand", but I cannot find any additional information about this feature.  Where can I find out how to do this ?  

In continuing to dig through the information, my best guess is that the advice was to find the item of interest (movie, for example) available "on demand" in the Directv stream guides, then record that item to the could dvr.  But, it appears to me, there is no way available to actually transfer from the existing recordings on the U-verse DVR.  Many items would then be lost such as recordings of ball games, music performances, or even movies that are not shown very often; even on the extensive ATT DirecTV streaming service.  Do I interpret this correctly ?  If so, why would ATT send such a message during install time to get our hopes up to preserve these recordings ?

Oldest First
Selected Oldest First

Community Support

 • 

255.6K Messages

4 years ago

Good evening. 

 

Unfortunately, no. Your recordings are tied to the U-verse equipment and cannot be transferred to the DIRECTV STREAM Cloud DVR service.
 
The pop up you got when setting up your new DIRECTV STREAM device may have been related to any recording settings you had on the U-verse DVR previously.
 
Jennifer, DIRECTV Community Specialist

New Member

 • 

1 Message

3 years ago

How to connect from U-verse to direct tv stream  box

ACE - New Member

 • 

5.2K Messages

3 years ago

@Dhaunschild53 more information please. You cannot connect a u-verse box to a DIRECTV STREAM box. 


NEED HELP?