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Wed, Oct 13, 2021 3:25 PM
Sound bar does not turn on or off with the Stream remote. Works fine with Vizio remote.
3 d ago
Hi @Hosco6, thanks for reaching us, let's work together to sync properly these devices.You will find some steps to troubleshoot your remote hereLet us know if you have tried this already. If not, please do so and tell us how it goesJuan DIRECTV Community Specialist
Thank you, Juan. I went through all the steps again and no joy. The remote does work to adjust volume on the sound bar, but does not turn the sound bar on or off. I still need to use the Vizio sound bar remote to turn it on or off. I’d appreciate any ideas. —Bob
Thanks Laura. I have a Vizio TV with a Vizio sound bar. When I had DIRECTV satellite (last week) the DIRECTV satellite remote controlled both the TV and the sound bar, including powering both of them on and off. Now using the DIRECTV Stream remote and controlling all the same things including volume up/down, EXCEPT powering the sound bar on and off. I now need to use the Vizio sound bar (not TV) remote to power the sound bar on and off, because the DIRECTV Stream remote will not power it on or off. It worked with the DIRECTV satellite remote; should work with the DIRECTV Stream remote, no? Thanks again —
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