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Thursday, August 1st, 2024 2:02 AM

Voice control does not work to change channel in spanish

If I say “change DIRECTV channel to Discovery” in English it works fine and changes the live channel selected, but if I say it in Spanish, no matter how it’s phrased it just pulls up YouTube recommendations instead rather than change the channel.

does the voice assistant not support channel changing in Spanish? Or does it have to be said a specific way?

ACE - New Member

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3.4K Messages

5 months ago

Did you change the language in the device settings and try?

Community Support

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254.6K Messages

5 months ago

Thank you for sharing your feedback on the voice command feature, @analatiger. We have a request for you - could you please try adding a second language to your Google Assistant? You can do this by opening the Google Home app on your mobile device. Make sure that your mobile device is connected to the same Wi-Fi network or linked to the same account. To add a second language to Assistant, follow these steps:


 

 

1. On your mobile device, open the Google Home app 

2. Tap Settings > Google Assistant > Manage all Assistant settings.

3. Tap Languages > Choose languages for speaking to your Assistant > Add a language.

4. Choose from the list of available languages.

 

 


Could you let us know if this option works with your remote? Thank you!

 

Charles, DIRECTV Community Specialist


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