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J

1 Message

Sunday, January 19th, 2025 2:50 PM

Voice remote does not "HEAR" what is being said

When I push the button the voice command br shows up. But when I speak the command the "LITTLE WORM" just stays still and the "TRY SAYING" dialog shows up.

Community Support

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254.7K Messages

5 days ago

Hi, @jdavidshaeffer. We're sorry you're having issues with the voice command. If you haven't yet, try changing the batteries, and you may also pair/unpair the remote. Visit How to fix your DIRECTV remote | DIRECTV Support for more troubleshooting steps. Let us know if this helps.


Jerald, DIRECTV Community Specialist

ACE - New Member

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3.4K Messages

5 days ago

You have to press the button and let go then speak. Don't hold it down like a firestick remote. If that's how you are doing it---restart your device. If that doesn't fix it---replace the batteries. 

(edited)


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