1 Message
Voice remote does not "HEAR" what is being said
When I push the button the voice command br shows up. But when I speak the command the "LITTLE WORM" just stays still and the "TRY SAYING" dialog shows up.
1 Message
When I push the button the voice command br shows up. But when I speak the command the "LITTLE WORM" just stays still and the "TRY SAYING" dialog shows up.
DIRECTVhelp
Community Support
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254.7K Messages
5 days ago
Hi, @jdavidshaeffer. We're sorry you're having issues with the voice command. If you haven't yet, try changing the batteries, and you may also pair/unpair the remote. Visit How to fix your DIRECTV remote | DIRECTV Support for more troubleshooting steps. Let us know if this helps.
Jerald, DIRECTV Community Specialist
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Ludwick577
ACE - New Member
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3.4K Messages
5 days ago
You have to press the button and let go then speak. Don't hold it down like a firestick remote. If that's how you are doing it---restart your device. If that doesn't fix it---replace the batteries.
(edited)
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