New Member
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7 Messages
Two accounts
Some time ago I answered a ad about saving on direct tv. You open a business account. I told him the channels I like. He sent me a list of. It was great and i wouldn't be paying 200 a month. Live on SS and that's tough. He also told me my regular bill on could would go away, I would start all over. It was for three TVs. I called and they said both accounts were 0 balance. I don't know what to do. Help please
Juliekayivey1
New Member
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7 Messages
2 days ago
I am trying to see my bill for Direct Tv
(Edited per community guidelines) I was told if I opened a new account ( business ) my home bill would be paid and I would start over on a business account. New service. Is this correct? When I called to check my account I have two accounts with 0 balance. I don't believe that's right. Please help me and tell me what to do. Thanks
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Juniper
ACE - Expert
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23.6K Messages
2 days ago
You get a business account only if you have a business (Federal Tax ID, business regulations, etc.).
Answering an ad most likely means you spoke to a 3rd party dealer (best case), or someone pretending to represent DirecTV (worst case).
You will need to call DirecTV's official number and look into this. Either a bad dealer committed account fraud or someone did an elaborate con to get your information.
This is a public forum, so never post personal info (full name, account number, etc.) as you are posting it for the entire world. Only share that info if you are in a Direct Message (DM) conversation with official forum support.
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DIRECTVhelp
Community Support
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256K Messages
2 days ago
Thanks for the input, @Juniper.
We've sent you a DM to clear things up and provide further assistance, @Juliekayivey1. Please check your inbox. Rhyan, DIRECTV Community Team
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