New Member
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3 Messages
Add/ Remove channels online
Is anyone having issues accessing the site to add/ remove extra channels online? When I click the add/ remove extra channels link, I just get taken back to the att homepage.
New Member
•
3 Messages
Is anyone having issues accessing the site to add/ remove extra channels online? When I click the add/ remove extra channels link, I just get taken back to the att homepage.
shannon02
ACE - Expert
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21.3K Messages
4 years ago
You can only raise you channel package or add premium channels or the few channels like dog TV online, you have to call to remove the premium channels or lower your package.
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SusannaJ144
New Member
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14 Messages
4 years ago
CHANGES TO YOUR CHANNEL LINE-UP
At DIRECTV we are constantly evaluating our channel line-ups
On December 8, 2021, the A&E, History, Lifetime and Vice channels will no longer be included in your package.
If you would like to have these channels at no additional cost, you can do so by going to directv.com/channel-opt-in.
Thank you for being part of the DIRECTV family.
DIRECTV Team
QUESTIONS?
Replies to this email address cannot be answered. Click here to contact us for support.
©2021 DIRECTV, LLC. DIRECTV is a trademark of DIRECTV, LLC.
DIRECTV, LLC 2260 E. Imperial Highway, El Segundo, CA 90245
A1701013
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SusannaJ144
New Member
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14 Messages
4 years ago
The email headers look legit to me. It did take me to the channel-opt-in page, where I was able to authenticate, but when I tried to submit the form it always generated an error:
(edited)
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detuch254
ACE - New Member
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5.2K Messages
4 years ago
Yes, that email looks legit. Have you tried going to this website? https://signin.att.com/dynamic/iamLRR/LrrController?IAM_OP=login&appName=m45917&loginSuccessURL=https%3A%2F%2Foidc.idp.clogin.att.com%2Fmga%2Fsps%2Foauth%2Foauth20%2Fauthorize%3Fresponse_type%3Did_token%26client_id%3Dm45917%26scope%3Dopenid%26response_mode%3Dform_post%26state%3DHALODTV%26nonce%3Dsdfdds8%26redirect_uri%3Dhttps%3A%2F%2Fwww.directv.com%2Fmsapi%2Fdtvloginms%2Fv1%2Fauthenticate%3FnextUrl%3Doverview
When you put your email and password into the required area, click "Sign in". Once redirected to the DIRECTV profile, hover your cursor over "My Account" at the top right, My Programming (submenu popup), and click "Change Package." Now select your new appropriate package selection by clicking "Change Package." A pop-up will appear to confirm your choice. IF you get a black bubble when trying to click "Change Package" (says to call 800-531-5000) then you must call DIRECTV to change your programming package. Their number is 1(800)-531-5000.
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