7 Messages

Tuesday, April 9th, 2024

DBacks Channel 686

Being told that the 686 Channel is not available to watch Dback games due to ongoing negotiations between the Dbacks and DirectV.  Being told that no one can watch DBacks on 686.  My zip code is 85086 in Maricopa County.  My in-laws zip is 85375 in Maricopa County and they are getting the Dback games on channel 686.  We got it  until about a week ago.  What gives?  We have been customers so long that our Directv package is grandfathered.  

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ACE - Expert

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21.3K Messages

2 years ago

  1. Go to My equipment & services.
  2. Review the equipment you have and identify the impacted receiver(s).
  3. Select Refresh receiver to begin. This takes a minute or two and may briefly interrupt your service.

3 Messages

2 years ago

It worked!!  Thank you!

Community Support

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255.9K Messages

2 years ago

Your post caught our attention, and we're sorry you're not getting the channel, @Susanms1. We'll send you a DM to further investigate. 


John, DIRECTV Community Specialist

New Member

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10 Messages

2 years ago

In Vegas, DIRECTV stream no longer has 686.  Is this in error

ACE - Expert

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21.3K Messages

2 years ago

This is the DTV sat forum, try the DTV via internet AKA DTV streaming forum.

4 Messages

2 years ago

I am having the exact same problem.  I was watching the D’Backs until 2 days ago on the MLB broadcast, and the channel disappeared on Tuesday.  I called customer service, and they had no answers.  Could someone please help me get the broadcast back also? 

1 Message

2 years ago

I was just told that I lost channel 686 because my zip code 85234 (Gilbert) makes me ineligible. But then when DBacks are being broadcast on one of the Extra Innings channels, or on MLB network, those channels are blacked out. This was not an issue in 2023 or even at the beginning of the 2024 season

I tried resetting my receiver but that had no effect.

ACE - Expert

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21.3K Messages

2 years ago

Using that zip code on the DTV RSN look up page only beings up Maricopa, AZ.  It is the MLB that sets up the blackout rules and the market area not DTV.


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