New Member
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4 Messages
Get "Bad request" when trying to log into https://www.directv.com
When attempting to log into DirecTV, the website is throwing errors today 3/25/2024. I have turned off my VPN and tried Safari, Chrome, Firefox, Vivaldi, Opera, Brave, and Tor. All throw the same Bad Request error. I have also cleared cache so it's not that. I get to the landing page, click on Sign In > Account Overview, present my creds, then the website throws the "Bad Request" error. I get this on 3 different laptops: a pair of Macs and a Window system.
I have used the same method to pay DirecTV now for many years. This same method worked last month. Sounds to me like there is a busted website. And no: I don't want to call up to pay my bill. I should be able to do this online.
Tiger593
ACE - New Member
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1.6K Messages
2 years ago
Yes, Directv's website this morning was having login issues and errors. As of now, the website seems to be back to normal at least on my end.
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bitflippper
New Member
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4 Messages
2 years ago
Confirmed: it seems mostly back to normal. Still get errors when I have my VPN enabled but at least I can disable it and get to the website to pay my bill.
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Sports777
New Member
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14 Messages
2 years ago
Is Web site having problems today. I cannot log in on directv or att and it claims both user name and password are unrecognized.
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shannon02
ACE - Expert
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21.3K Messages
2 years ago
I just tried and there was no problem logging in.
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Sports777
New Member
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14 Messages
2 years ago
Thanks. I am getting “Incorrect user ID or password. Try again.Care code: 201 [LU100]” Any suggestions?
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Sports777
New Member
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14 Messages
2 years ago
Am calling and now working with agent. No success so far. Told to try later.
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bitflippper
New Member
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4 Messages
2 years ago
I just tried at 16:15 CDT on 28-Mar-2024 and it worked okay for me. I would try clearing your cache for directv.com and/or using another browser that you've never used before to access the site. The latter will make sure cache is not the issue.
I do, on occasion, have problems connecting when my VPN is up. Not an issue for me today but I have had to disable it from time to time to be able to access the site.
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Sports777
New Member
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14 Messages
2 years ago
Used Chrome and it worked. Thanks for your help.
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