relocate dish

I am curious abuot how many people had to have their dishes relocated for roofing repairs and the time  waited to get a technician out.

My story: I had a standing seam roof installed and the roofing co. told me ( on 8/17/22) that the dish will have to be removed and that DTV will have to relocate/align it  after  the roof is finished .

That day( 8/17/22 I called DTV and requested a dish relocate , a  Order Id number was issued and went on to my account and saw there  is no open repair tickets  right after that I get a recorded message on the land line thta say "work was not completed and is on hold please reschedule call 800# "

so I call and get the the right dept. and they said they will fixit, OK rescheduled 

nothing on my account about open work order .

Several chats and finally get a live person who schedules  repair appointment and says " there have been several cancelations on you account" and was rescheduled for 09/1/22"

Get another phone message the work has not been completed and call to reschedule

Another chat or call to DTV ( I don't even remember any more) got me a date of 08/31/22 to have a technician relocate/reinstall dish ( is lying on my deck now)

This is the short version, I am upset that DTV does not honor appointments when scheduled and have never has a live phone call / text message, on e-mail from the tech/repair center 

I am on the 4th appointment reschedule and I never once cancelled.

now in the second week with a dish dysplasia.