New Member
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2 Messages
Signing in to streaming services on Roku device
I have DirecTV Satellite tv in my home. I also have Roku streaming. Up until last week, I could use my DirecTV sign in to log into various streaming channels on my Roku (channels I have access to through my Satellite tv).
Now when I try to watch those streaming channels, it tells me I have to log in. When I try to select DirecTV as my television provider, it redirects me to AT&T sign in, which does not accept my DirecTV log in credientials.
What is going on?
detuch254
ACE - New Member
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5.2K Messages
3 years ago
Are you sure you are choosing the correct TV Provider? Be sure to choose ‘DIRECTV’ and not ‘DIRECTV STREAM’ or AT&T U-verse. What streaming apps have this behavior?
Anyway, for DIRECTV satellite, they want you to pay $7 per month for every TV. When you bring this up with them, they will just want you to buy a DIRECTV receiver for the room.
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AZAndi
New Member
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2 Messages
3 years ago
In the past I would select DIRECTV but since this happened it won’t let me select DIRECTV as the tv provider. Even when I click it, I’m redirected to ATT.
it’s done it on all of the streaming channels I’ve tried - TNT, HBO Max, AMC+. It’s annoying because I pay extra for some of these
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detuch254
ACE - New Member
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5.2K Messages
3 years ago
I’m puzzled. You said it won’t let you select DIRECTV as the TV Provider but you are able to click on it? If you are redirected to AT&T, there’s nothing you can really do. In specific, what error code appears when you log in with your credentials? Have you tried reinstalling the applications and restarting your Roku?
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DIRECTVhelp
Community Support
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255.7K Messages
3 years ago
Hello @AZAndi, we get the importance of having access to your online services.
Carlos, DIRECTV Community Specialist
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