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Monday, July 26th, 2021
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Video connection lost - Waiting for receiver signal. Have followed all directions. Still no results. Help!!!!!]
Responses
Community Support
•
255.7K Messages
4 years ago
Hey there @Ljedwards21 Here to assist you with your receiver.
Thank you for following the process to recover the signal.
May I know what are those steps you that you tried? So we can review further options.
At this time we can review the following steps by Clicking here.
Please make sure to follow all the steps and let us know how it goes.
Daniel, AT&T Community Specialist.
ACE - Expert
14.1K Messages
This is a problem with the connection from the wireless video bridge so none of the sufggestions from daniel are likely to help.
Try resetting the wireless video bridge using the red reset buttom on the WVB.
DIRECTVhelp
Community Support
•
255.7K Messages
4 years ago
Hey there @Ljedwards21 Here to assist you with your receiver.
Thank you for following the process to recover the signal.
May I know what are those steps you that you tried? So we can review further options.
At this time we can review the following steps by Clicking here.
Please make sure to follow all the steps and let us know how it goes.
Daniel, AT&T Community Specialist.
0
0
TexasBrit
ACE - Expert
•
14.1K Messages
4 years ago
This is a problem with the connection from the wireless video bridge so none of the sufggestions from daniel are likely to help.
Try resetting the wireless video bridge using the red reset buttom on the WVB.
0
0