Contributor
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2 Messages
Audio Video Synch gets off.
On both live and playback, the audio gets way out of synch with the video. If you press pause and then press again to resume, the video will start a few seconds before the audio starts. sometimes after several tries it will be synched up but keeps getting worse the longer you watch. I have tried every sound output possible. This only happens on the main receiver the other two are fine. Tried with a different TV and same issue. Sometimes rewind helps sometimes it doesn't. Even live local news gets out of synch. I end up hitting pause 20 times on a 30 minute show to just get it close to being synched.
DIRECTVhelp
Community Support
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255.9K Messages
3 years ago
Hello, there. We're committed to bringing you the best programming without disruptions, so let us help you here with your audio synchronization concern. Have you tried resetting your receiver? Here you will find information on how to do it https://www.directv.com/support/satellite/article/KM1045485/. Also, you can try the following troubleshooting to resolve sound issues https://www.directv.com/support/satellite/article/KM1011235/. Please let us know if it works.
Diego, DIRECTV Community Specialist
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