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New Member

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2 Messages

Tuesday, November 2nd, 2021

Direct tv remote will not turn on/off my sound bar. Will adjust volume

I can use my direct tv remote to adjust the volume of my insignia sound bar but it will not turn off or on the sound bar. 

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Community Support

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255.7K Messages

4 years ago

We are here to help provide resolution to your DIRECTV remote control concerns @Rljknoles .

 

To better understand why your DIRECTV remote control will not power OFF/ON your sound bar. Please answer the following questions.

 

  1. Have you been able to power on/off your Insignia soundbar using the DIRECTV remote control?
  2. When did you first notice that your DIRECTV remote control is no longer powering on/off your Insignia soundbar?

If your answer to question 1 is "YES", I strongly recommend you change the batteries in your DIRECTV remote control.

 

I look forward to your response.

 

Olajide, DIRECTV Community Specialist.

 

 

ACE - Expert

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21.3K Messages

4 years ago

The RC7X remotes don't have the codes to turn on/off any soundbars/A/V receivers, HDMI CEC will turn it on/off.

New Member

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2 Messages

4 years ago

I just purchased the sound bar and it has never turned off/on using the direct tv remote. 

Community Support

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255.7K Messages

4 years ago

Hi @Rljknoles, thanks for reaching out.

You can sync your sound bar with your DIRECTV remote by following these simple steps:

On the On-screen menu, select:

1. Parental Favs & Setups.
2. System Setup.
3. Remote or (Remote Control and then program remote).
4. Then select the device you want the remote to control.

Let us know how it goes.

Mayra, DIRECTV Community Specialist

New Member

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3 Messages

3 years ago

Do you have to use an HDMI ARC cable to have the DTV remote control the power on/off for a insignia sound bar?  Reason, mine will not do it by doing the above solution from DTVhelp. 

ACE - Expert

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21.3K Messages

3 years ago

You are posting on a 1 yr old post.


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