New Member
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2 Messages
Genie Remote won’t pair with Samsung TV after power outage
After power outage my Genie remote will not control volume on Samsung tv. It did before outage. Went thru the pairing sequence 5 times for all 37 codes but still no volume control with Genie remote.


DIRECTVhelp
Community Support
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255.7K Messages
3 years ago
We can help you to pair your remote with your Samsung TV. We will send you a PM for further assistance. Gabriel, DIRECTV Community Specialist
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saemetric
New Member
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2 Messages
3 years ago
What is the procedure to get your help
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goldw1800
ACE - Professor
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2K Messages
3 years ago
-Press and hold mute and select until the light blinks.
-After releasing mute and select, type the numbers "9, 8, 1" in that order.
-You should see the light blink again on the remote after typing the above 3 numbers.
-Your remote should now be factory reset.
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