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New Member

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2 Messages

Tuesday, June 27th, 2023

Genie Remote won’t pair with Samsung TV after power outage

After power outage my Genie remote will not control volume on Samsung tv. It did before outage.  Went thru the pairing sequence 5 times for all 37 codes but still no volume control with Genie remote.

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Community Support

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255.7K Messages

3 years ago

We can help you to pair your remote with your Samsung TV. We will send you a PM for further assistance. Gabriel, DIRECTV Community Specialist

New Member

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2 Messages

3 years ago

What is the procedure to get your help

ACE - Professor

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2K Messages

3 years ago

To reset the RC73 remote:

-Press and hold mute and select until the light blinks.

-After releasing mute and select, type the numbers "9, 8, 1" in that order.

-You should see the light blink again on the remote after typing the above 3 numbers.

-Your remote should now be factory reset.
 
 This works for RC7* Remotes --reset it and try again 

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