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Community Support

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Thursday, July 17th, 2025

Lost your remote?

No worries! Whether you need a new Genie, Universal, or Gemini remote, we've got you covered. Plus, satellite customers can use their phone and the DIRECTV app as a remote. Order your replacement today and get back to enjoying your favorite shows in no time. Visit DIRECTV Support for more info.

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am a DIRECTV authorized representative, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.
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