New Member

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2 Messages

Sunday, April 10th, 2022

No Signal when connecting to TV

For about a week now I haven't been able to connect my TV to the DirecTV box.  It had been working fine for a while.  But now I only get a message that says there is no signal.  The solutions that I have tried so far have been to reset the box, unplug and plug everything back in, switch to a different HDMI port, switch to a different HDMI cable, and switch TVs.  However, nothing so far has been able to work.  My box is also the main box in our household.  The other two boxes in our household are connected to it,  but they are not experiencing the same issue.

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ACE - Expert

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14.1K Messages

4 years ago

This nearly always means the TV is set to the wrong input. Use the TV remote to cycle through the inputs until you get to the correct one for directv.

Have you had any storms recently? If you have , a lightning strike might have fried the HDMI output on the directv box and/or the one on the TV

New Member

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2 Messages

4 years ago

I've switched to the other inputs and each one says no signal as well.  I used my PlayStation 4 to test out each input, and the PlayStation has been able to work on them all.  Then I tried using the HDMI cable from the PlayStation with the DirecTV box but still wasn't able to connect.

Community Support

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255.9K Messages

4 years ago

Hi, @iLyrical88 . It's important to us that you get your STREAM Device up and running as soon as possible.

Let's meet in a Direct Message to take a closer look on this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums)

Juan, DIRECTV Comunity Specialist

ACE - Sage

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46.7K Messages

4 years ago

What DVR/Receiver model number? Sound like the HDMI port may have failed. 


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