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Tuesday, February 15th, 2022

Programming Universal Remote Works for Hisense TV...until I click "It worked"

I have:

* RC66RX remote

* Hisense 55U6GR5 TV

When I follow the instructions for programming the DirectTV Univeral Remote using the [Menu] methodology I pick Hisense and then "My Model isn't listed".  When I test Vol+ (and TV input) it works great as soon as the "wait a bit" screen goes away.   Great!  HOWEVER, as soon I select the "It Worked" button ...it stops functioning again.

I am hoping to have the Universal remote control:

* Vol+

* Vol-

* TV input

* TV power

...as it did on my previous Samsung.

What is going wrong here?

NOTE: I have also tried the [mute]+[select] function for every number I can find for Hisense as well and none of them do anything.  This how I had programmed my Samsung years ago.

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Community Support

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255.6K Messages

4 years ago

Hi @TronTronTron, thanks for bringing this to our attention.

We understand that you want to use your DIRECTV Universal remote with your Hisense TV and in order to help you let's meet in a Direct Message to take a closer look on this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums).

Maria, DIRECTV Community Specialist


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