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Monday, December 15th, 2025
My remote worked except for the volume control.
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ACE - Sage
46.7K Messages
11 hours ago
Details please ....
Remote control model number?
DVR/Receiver model number?
When did the problem start?
What troubleshooting have you tried so far?
Community Support
255.6K Messages
4 hours ago
Hey, @Billlewis. If you haven't yet, please try reprogramming the remote, as it often resolves volume issues. Instructions may vary by remote model and set-top box. General troubleshooting tips can be found here: How to fix your DIRECTV remote | DIRECTV Support If further assistance is needed, contact us at DIRECTV Customer Service - Phone Support & Chat.
Thanks for your input, @litzdog911. Rizza, DIRECTV Community Team
litzdog911
ACE - Sage
•
46.7K Messages
11 hours ago
Details please ....
Remote control model number?
DVR/Receiver model number?
When did the problem start?
What troubleshooting have you tried so far?
0
0
DIRECTVhelp
Community Support
•
255.6K Messages
4 hours ago
Hey, @Billlewis. If you haven't yet, please try reprogramming the remote, as it often resolves volume issues. Instructions may vary by remote model and set-top box. General troubleshooting tips can be found here: How to fix your DIRECTV remote | DIRECTV Support If further assistance is needed, contact us at DIRECTV Customer Service - Phone Support & Chat.
Thanks for your input, @litzdog911. Rizza, DIRECTV Community Team
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