Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

New Member

 • 

1 Message

Monday, December 15th, 2025

Remote issue

My remote worked except for the volume control.

Oldest First
Selected Oldest First

ACE - Sage

 • 

46.7K Messages

11 hours ago

Details please ....

Remote control model number?

DVR/Receiver model number?

When did the problem start?

What troubleshooting have you tried so far?

Community Support

 • 

255.6K Messages

4 hours ago

Hey, @Billlewis. If you haven't yet, please try reprogramming the remote, as it often resolves volume issues. Instructions may vary by remote model and set-top box. General troubleshooting tips can be found here: How to fix your DIRECTV remote | DIRECTV Support If further assistance is needed, contact us at DIRECTV Customer Service - Phone Support & Chat.

 

Thanks for your input, @litzdog911. Rizza, DIRECTV Community Team


NEED HELP?