New Member
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4 Messages
Remote won’t change channel or guide
Remote volume works BUT
channel/guide and other buttons do not work
tried MUTE ENTER and the
applying FR/IR setup Please wait with cancel in blue — no okay button this then disappears and buttons still do not work
detuch254
ACE - New Member
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5.2K Messages
3 years ago
What is the receiver model and remote model? Has this been an issue in the past? Any changes that you know of that could have caused this?
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MaryKCole
New Member
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4 Messages
3 years ago
Receiver ID is 0251 9078 7918
model is -HR44-500
where can I find remote model ???
no changes —worked last night
no past problems
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MaryKCole
New Member
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4 Messages
3 years ago
Would it be better to call the support number ???
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detuch254
ACE - New Member
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5.2K Messages
3 years ago
The remote model is located at the top left of the remote and starts with RC.
calling support may be a waste of a time as they’ll likely suggest getting a replacement remote or replacement receiver. Before doing that we can provide guidance here.
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MaryKCole
New Member
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4 Messages
3 years ago
Okay thanks
Remote # RC73
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